Organize emails better

Enhance your customer
service workflow

Categorize and prioritize emails easily by adding tags based on the type or priority of emails. Augment your team's ability to find relevant conversations quicker, prioritize and respond to them, and deliver a great customer experience.

*No credit card required

Create and customize Tags

Create email tags with a single click
Customize and color code tags for better visualization
Share tags created by you with your team

Automate email tagging

Create and enable rule-based automations to add tags to emails
Set up rules to tag emails that don’t require any action

Work more
efficiently with Tags

Add / remove multiple Tags from an email conversation with a single click
Filter email conversations by Tags

Get in-depth insights
with tag reports

Track key metrics for all emails with a specific tag
Measure your team’s performance and identify key areas of improvement

Our customers love us for good reason

We use Hiver’s Tags to highlight issues that are likely to occur again - and share them with the team. That way, it’s easier for us to revisit past instances.