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Since We started using Hiver to manage customer queries, I’ve seen a huge uptick in the efficiency levels of our staff.

Jennifer Nguyen
Operations Associate, New Hope Fertility Center

Hiver helps us have natural conversation with customers. it's so much better than the ticketing model we had before.

Bartek Marczak
Operations Manager, BNI Alberta South

I look at Hiver as a detail-oriented person who keeps everyone on the same page and ensures no information gets lost.

Bartek Marczak
Operations Manager, BNI Alberta South

Hiver is simple and no-fuss. We were able to hit the ground running from day 1, and the customer service is fantastic.

Luke Thompson
Co-owner, Visiting Angels - Wisconsin

With Hiver, I have much better visibility into the resolution path of issues. And we’ve stopped missing emails!

Nathan Strang
Ocean Freight Operations Manager, Flexport

Hiver is a very friendly tool. It does away with the complexities of a ticketing system. Everything about it is so simple to use.

Christian Sibayan
Manager - Field Operations and Systems, Oxford Business Group

Since We started using Hiver to manage customer queries, I’ve seen a huge uptick in the efficiency levels of our staff.

Jennifer Nguyen
Operations Associate, New Hope Fertility Center

Hiver helps us have natural conversation with customers. it's so much better than the ticketing model we had before.

Bartek Marczak
Operations Manager, BNI Alberta South

The team at Boise State University would frequently miss emails because of Gmail’s unintuitive delegated access. Read how they flipped this around with shared inboxes from Hiver.

Shared logins are an all too common problem that gets compounded as a team grows. See how the team from Reali nurtures customer relationships with better email management using Hiver.

The team from Travelist was on the lookout for a Zendesk alternative. They were pleasantly surprised with Hiver and how it could help them hit the ground running from day one.

With Hiver, Bergen Logistics was able to bring more clarity into the way their teams worked and accelerate first response time – something which was challenging with Google Groups.

Using Hiver, the team was able to turn their finance@ email account into a shared inbox, right inside Gmail. This meant that they were able to process emails 60% faster.

Read how the Arrive Logistics team moved from manually assigning emails to leveraging automations in Hiver and reduced their first response time by 40%.