Delegate emails effectively

Leave no email
unattended

With Hiver, you can make email delegation an extremely simple process, right from the comfort of Gmail. Bid goodbye to Cc/Forwards, convert emails into actionable tasks and assign them to your team members with just two clicks.

*No credit card required

Trusted by over 1500 companies across the world

Manage email accountability easily

  • Ensure end to end accountability for all incoming emails
  • Have complete visibility into email assignment across the team

Maximize team productivity

  • Assign/Re-assign emails to the right person in your team
  • Assignees get real-time email assignment notifications
  • Help your teams prioritize what’s important and engage better with customers

Track emails effortlessly

  • Every email has an associated resolution status: Open (default), Pending, or Closed
  • Ensure visibility into the status of every email in the shared mailbox
  • Track the resolution status of any email anytime, anywhere

Automate email delegation

  • Enable rule-based automation to assign certain emails to specific team members
  • Enable round-robin email assignment among all or specific team members

More Hiver features you’ll love

Email Tags

Categorize and prioritize customer conversations
easily with email tags. Filter emails by tags for faster
access.

Notes and @mentions

Collaborate with your team seamlessly, minus Cc/Bcc/forwards. Use @mentions to rope in specific agents when needed.

Find out more

Maximise customer delight with the wide range of features offered by Hiver

Our customers love us for good reason

We wanted a solution that would ensure that all the incoming emails were assigned to the right person in the right team. We looked at many solutions but none of them were functional or robust enough. Hiver just fits the bill.

Matt Smith

Associate Director, OSP

Loved by 8000+ teams on

Bid goodbye to missed
emails with Hiver

* 7-day free trial | No credit card required