Categorize and prioritize customer conversations
easily with email
tags. Filter emails by tags for faster
access.
Collaborate with your team seamlessly, minus Cc/Bcc/forwards. Use @mentions to rope in specific agents when needed.
Maximise customer delight with the wide range of features offered by Hiver
Our customers love us for good reason
We wanted a solution that would ensure that all the incoming emails were assigned to the right person in the right team. We looked at many solutions but none of them were functional or robust enough. Hiver just fits the bill.
Associate Director, OSP